The Federal Communications Commission (FCC) states that unwanted calls – including illegal and spoofed robocalls –
are the FCC's top consumer complaint and their top consumer protection priority.
If both of those are true, then why is it that Americans
continue to receive a record-breaking number of unwanted calls
each and every month?
If this is not only “a” top protection priority, but “the” top
protection priority, why hasn't the government done anything to
actually solve the “top consumer complaint” (again, the FCC’s
words, not ours)?
And why are the telephone companies just letting this happen?
The easy answer for both of these questions comes down to
Or a lack of them.
Politicians are actually disincentivized to change anything
around consumers receiving unwanted calls. Why? Because the
government’s primary tool to combat unwanted calls is the Do Not
Call Registry. But do you know what kind of calls are allowed
under the Do Not Call laws? Political calls. That means that
politicians are legally allowed to use robocall technology to
beam directly into your home whenever an election season rolls
around. Why would they want to change that?
And do you think telephone companies are letting these billions
of spam callers commandeer their phone lines for free? Of course
not. Telephone companies are actually getting paid for these
spam, scam, and robocalls. How many companies do you know of who
are willing to shut down profitable revenue streams? We couldn’t
name any of them either.
So, yes, we agree with you. Somebody should be doing something
about this. And with no one else stepping up to take on this
huge problem, we decided to do it ourselves.