FCC and Customer Information

This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the following information.  

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. A jack with the Universal Service Order Code (USOC) of RJ11 C/W should be used for connecting to a single line. This equipment may not be used with coin telephone lines or with party lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or qualified installer

The label on the back or bottom of this equipment contains, among other things, an identifier indicating product approval and the Ringer Equivalence Number (REN}. This information must be provided to your telephone service provider upon request. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). The REN is used to determine how many devices you can connect to your telephone line and still have them ring when you are called. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of all RENS should be five (5.0) or less. You might want to contact your telephone service provider for more information.

If this equipment, the imp box, causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company should provide advance notice in order for you to make necessary modifications to maintain uninterrupted service

If trouble is experienced with this equipment, the imp box, for repair or warranty information, please contact It’s My Phone, Inc at 1-800-374-0056 or email us at help@joinimp.com. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Most issues with the imp box can be repaired by simply un-plugging and re-plugging the power cord to the imp box. Users may experience issues with Wifi connectivity, and the imp app contains instructions on what to do. Beyond that, the imp box is not intended to be repaired by customers at all. If this equipment is malfunctioning, it must be unplugged from the modular wall jack until the problem has been corrected. Repairs to this equipment can only be made by the manufacturer or its authorized agents. Using a surge arrestor on this equipment is always a good idea.   

PART 15 of FCC Rules

Some telephone equipment generates, uses, and can radiate radio frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a Class B digital device, as specified in Part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this product causes interference to radio, VCR or television reception when it is in use, you might correct the interference with any one or all of these measures:

Where it can be done safely, reorient the receiving radio, VCR or television antenna.

To the extent possible, relocate the radio, VCR, television or other receiver with respect to the telephone equipment.

If this telephone product runs on AC power, plug your product into an AC outlet that's not on the same circuit as one used by your radio, VCR or television.

Consult an experienced radio/TV technician for help.

Modifications to this product, not expressly approved by the manufacturer, void the user's authority to operate the equipment.